journey-mapping
SolidCustomer journey visualization, analysis, and experience mapping tools
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Quality Score: 96/100
Skill Content
Details
- Author
- a5c-ai
- Repository
- a5c-ai/babysitter
- Created
- 4 months ago
- Last Updated
- today
- Language
- JavaScript
- License
- MIT
Similar Skills
Semantically similar based on skill content — not just same category
journey-mapping
Use when mapping a user's experience across multiple touchpoints and time, surfacing emotional peaks and troughs, identifying opportunity moments in a cross-channel flow, or aligning a team on the end-to-end experience including back-stage support processes. Do NOT use for decomposing a single screen into UI steps (use task-analysis) or for drawing back-end service architecture diagrams — journey maps describe human experience, not system topology.
customer-journey
Maps customer journeys with touchpoint analysis, lifecycle stage management, and experience optimization from awareness through advocacy. Use when user asks about customer journey, journey map, touchpoint analysis, lifecycle management, customer experience, onboarding, retention, CX, 고객 여정, 터치포인트, or 라이프사이클.
journey-map
Create customer journey maps for user flows and workflows. Use when the user asks to "map the journey", "analyze user flow", "document the workflow", "trace the path", or needs to understand end-to-end user experiences.
journey-map
Create user journey maps and customer journey maps (dual mode)
customer-journey-map
Create a customer journey map across stages, touchpoints, actions, emotions, and metrics. Use when diagnosing a broken experience or aligning a team on the full customer flow.