better-stack-incidentslisted
Install: claude install-skill wyre-technology/msp-claude-plugins
# Better Stack Incidents
## Overview
Incidents in Better Stack are triggered automatically when uptime monitors detect downtime, or created manually for ad-hoc issues. Each incident tracks the timeline from detection through acknowledgment to resolution, with associated monitors, status page updates, and on-call notifications.
## Key Concepts
### Incident Lifecycle
1. **Triggered** - Monitor detects downtime and creates an incident
2. **Acknowledged** - On-call responder acknowledges the incident
3. **Resolved** - The issue is fixed and the incident is closed
4. **Auto-resolved** - Monitor detects recovery and automatically resolves
### Incident Attributes
- **Started at** - When the incident was first detected
- **Acknowledged at** - When a responder acknowledged
- **Resolved at** - When the incident was resolved
- **Cause** - The monitor or manual source that triggered it
- **Call** - Whether a phone call alert was triggered
- **SMS** - Whether an SMS alert was sent
- **Email** - Whether an email alert was sent
### Incident Severity
Better Stack does not enforce severity levels on incidents directly -- severity is determined by the monitor's configuration and escalation policy. However, incidents from monitors with shorter check intervals and immediate escalation are implicitly higher priority.
## API Patterns
### List Incidents
```
betterstack_list_incidents
```
Parameters:
- `page` - Pagination cursor
- `per_page` - Results per page
- `from` - Start date filt