auvik-alertslisted
Install: claude install-skill wyre-technology/msp-claude-plugins
# Auvik Alerts
Auvik alerts are condition-based notifications generated when a monitored entity (device, interface, network, service) crosses a threshold or changes state. This skill covers the severity model, the status lifecycle, and the dismissal semantics that confuse new users.
## Anti-triggers
- **An alert raised by an endpoint's RMM agent** — Auvik alerts come
from SNMP and ICMP polling of network infrastructure, never from
software running on a workstation or server; use `atera` or
`ncentral`.
- **A public website or endpoint being down** — that is external
uptime checking, not internal polling; use `betterstack-monitors`.
- **Conditions a site collector raised about LAN devices** — different
product, different alert engine; use `domotz-alerts`.
- **Who gets paged, and when it escalates** — Auvik has no on-call
model; use `pagerduty-oncall` or `rootly-oncall`.
## Tools
| Tool | Use For |
|------|---------|
| `auvik_alerts_list` | List alerts, filterable by status / severity / tenant |
| `auvik_alerts_get` | Full record for one alert |
| `auvik_alerts_dismiss` | Acknowledge and hide an alert |
## Severity
Severity values, in increasing order:
| Severity | Meaning |
|----------|---------|
| `info` | Informational - state change, no impact |
| `warning` | Worth attention but not service-affecting |
| `critical` | Service affecting; respond now |
| `emergency` | Highest tier; usually a managed infrastructure device down |
Default triage filter is `sev