crisis-responselisted

Assess a PR crisis and deliver a structured response plan — severity classification (Level 1-3), a ready-to-publish holding statement, tailored messaging per stakeholder group, an hour-by-hour communication timeline, and a trust-rebuilding roadmap. Drafts and plans only; it publishes nothing. Triggers on "/digital-marketing-pro:crisis-response", "we're getting slammed on social media", "draft a holding statement fast", "a negative story just broke about us", "how do we respond to this backlash". Reads the brand profile, voice settings, guidelines, and market compliance rules before drafting any statement.
teachskillofskills-ai/DigitalMarketingPro-techshu · ★ 0 · Code & Development · score 73

Install: claude install-skill teachskillofskills-ai/DigitalMarketingPro-techshu

# /digital-marketing-pro:crisis-response ## Purpose Provide rapid crisis assessment and a structured response plan. Classifies severity, identifies stakeholders, drafts messaging for each audience, and builds a communication timeline to contain damage and rebuild trust. ## Input Required The user must provide (or will be prompted for): - **What happened**: Description of the crisis or incident - **When it started**: Timeline of events so far - **Current exposure**: How widely known is it (internal only, social media, press coverage) - **Stakeholders affected**: Customers, employees, investors, partners, public - **Actions taken so far**: Any statements, fixes, or responses already issued - **Spokesperson**: Who will speak for the brand ## Process 1. **Load brand context**: Read `~/.claude-marketing/brands/_active-brand.json` for the active slug, then load `~/.claude-marketing/brands/{slug}/profile.json`. Apply brand voice, compliance rules for target markets (`skills/context-engine/compliance-rules.md`), and industry context. **Also check for guidelines** at `~/.claude-marketing/brands/{slug}/guidelines/_manifest.json` — if present, load restrictions and relevant category files. Check for custom templates at `~/.claude-marketing/brands/{slug}/templates/`. Check for agency SOPs at `~/.claude-marketing/sops/`. If no brand exists, ask: "Set up a brand first (/digital-marketing-pro:brand-setup)?" — or proceed with defaults. 2. **Severity classification**: Level 1 (monitor)