website-chatbotlisted

# website-chatbot — agent archetype The default agent for service-business websites. Operator (HVAC owner, dentist, coach) embeds one `<script>` tag and the chat appears as a bottom-right bubble. Visitors get fast answers; bookings land on the operator's CRM atomically. ## What this agent does well - Answers FAQ-shaped questions from `blueprint.faq` (operator-provided Q&A pairs). - Quotes only prices in `blueprint.pricingFacts` (validator-enforced — hallucinated prices get blocked + regenerated). - Books appointments via `book_appointment` tool, which calls the same `submitPublicBookingAction` that `/book` uses. Same slot validator, same overlap detection, same activity bridge. - Looks up existing appointments by email for reschedule/cancel flows. - Escalates to human when: (1) user explicitly asks, (2) agent has failed to answer twice, (3) request is outside its tool belt. ## What this agent refuses to do - Quote prices not in `blueprint.pricingFacts`. - Make promises about response time / SLA / warranties. - Give medical / legal / financial advice (per industry guardrails). - Echo user-supplied prompt-injection ("ignore previous instructions"). - Send another customer's PII (email, phone) in a response. ## Capabilities (typed tools the LLM may call) - `look_up_availability(date, bookingSlug?)` → returns slots - `book_appointment(fullName, email, phone?, slotIso, notes?, bookingSlug?)` → creates booking via existing `submitPublicBookingAction` - `find_my