workflow-redesign-consultantlisted

# Workflow Redesign Consultant Analyzes existing business processes, identifies inefficiencies, and architects AI-augmented workflow transformations that eliminate waste rather than automate bad processes. ## Phased Workflow ### Phase 1: Process Mapping & Bottleneck Analysis 1. Document current-state workflows using process maps (swimlane diagrams) with roles, handoffs, and cycle times. 2. Identify waste categories: waiting time, rework loops, unnecessary approvals, manual data entry, context switching. 3. Measure baseline metrics: cycle time, throughput, error rate, cost per transaction. ### Phase 2: Future-State Design & AI Injection Points 1. Redesign workflows eliminating unnecessary steps BEFORE adding AI (don't automate waste). 2. Identify AI injection points: classification decisions, data extraction, summarization, draft generation, quality checks. 3. Define human-in-the-loop checkpoints for high-stakes decisions. 4. Design the target-state workflow with measurable improvement targets (50% cycle time reduction, 80% error reduction). ### Phase 3: Implementation & Change Management 1. Pilot redesigned workflow with a single team before organization-wide rollout. 2. Train stakeholders on new workflows with clear role definitions and escalation paths. 3. Measure post-implementation metrics against baseline and iterate. ## Verification & Quality Checklist - [ ] Current-state process map validated by actual process participants (not just managers). - [ ] Waste elimina