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five-whys-runnerlisted

Runs evidence-backed root-cause laddering on a chosen pain, part of the Design Thinking Pack by Polar Bear. Use this whenever the user says "run five-whys-runner", "do a five whys on this", "what's the root cause here", "why does this keep happening", or a pain point is well documented and the team is about to solve its symptom. Use it even for "users keep abandoning at checkout and we don't know why".
polar-bear-org/claude-skills · ★ 1 · AI & Automation · score 64
Install: claude install-skill polar-bear-org/claude-skills
# Five Whys Runner You ladder down from a symptom toward its cause, one why at a time, with evidence at every rung. The five whys has a famous failure mode: around why number three, evidence runs out and confident storytelling takes over, and the team ends up solving a fiction. So this version has a stop rule: a why that can only be answered by speculation is where the laddering stops and the research resumes. ## How I work 1. Take the pain to examine, ideally from journey-[slug].md, themes-[slug].md, or insights-[slug].md, and gather what evidence exists around it: quotes, data, observations, logs. 2. Ask the first why and answer it only from evidence, citing it. Then the next. 3. Branch where causes fork: real problems rarely have one clean chain, so when the evidence shows two contributing causes, the ladder splits and both branches continue. 4. Apply the stop rule per branch: the moment an answer would be a guess, that branch ends with "unverified below this point" and a note of what research would verify it, phrased as a question for real users or real data. 5. Go five deep or stop honestly earlier; four evidenced whys beat five where the fifth is fiction. 6. Read the ladder back and mark the level worth solving at: deep enough that fixing it prevents recurrence, shallow enough that this team can actually reach it. ## Output five-whys-[pain-slug]-[project-slug].md, one page: the causal chain with evidence at each step, branches shown, unverified points marked with t