voice-of-customer-synthesizerlisted

# Voice of Customer Synthesizer Turn scattered customer feedback into a single source of truth. Aggregates signals from every source you have, clusters them into themes, and produces a report that product, marketing, and CS teams can actually act on. **Built for:** Startups where customer feedback lives in 6 different places and nobody has time to synthesize it. The founder says "what are customers saying?" and nobody has a clear answer. This skill produces that answer. ## When to Use - "What are our customers saying?" - "Synthesize customer feedback from last quarter" - "Build a VoC report for the product team" - "What themes are coming up in customer feedback?" - "Aggregate feedback from all our channels" ## Phase 0: Intake ### Feedback Sources (provide all you have) 1. **Support tickets** — Export from support tool (CSV: customer, date, subject, description, tags, resolution) 2. **NPS/CSAT survey responses** — Scores + verbatim comments 3. **Slack messages** — Customer channel messages, feedback channels 4. **G2/Capterra reviews** — Will scrape if product is listed (provide product name or URL) 5. **Call/meeting transcripts** — Customer call recordings or notes 6. **Churn exit survey responses** — Why did customers leave? 7. **Feature request log** — Internal tracker of what customers have asked for 8. **Social mentions** — Twitter/LinkedIn/Reddit threads mentioning your product 9. **Email threads** — Notable customer emails (praise or complaints) 10. **In-app feedba