dealer-call-transcript-classifierlisted

# Dealer Call Transcript Classifier This skill reads car dealership call transcripts and classifies each into one of five categories. It is designed to produce **honest** classifications. The audit is only useful when the numbers reflect reality. The five classes, the decision rules, and the key-field extraction spec are in `REFERENCE.md`. Example transcripts per class with reasoning are in `RUBRIC.md`. Authored by Ariel Coro of Dealer AI Guy. ## The honesty rule This is the most important rule in the entire skill. Read it twice. A call counts as **Sales** ONLY when the caller is actively trying to BUY or LEASE a vehicle they do not currently own. Service appointments, warranty questions, parts orders, lease returns, repair status checks, tech support, F&I admin (payoffs, GAP, refunds), and rental coordination are NOT Sales. When the caller's intent is unclear, the classification is NOT Sales. Bias toward Not-Sales when ambiguous. Never round up. Never use generous definitions. Never use keyword matching to classify (a call mentioning "Sierra" or "Yukon" is not automatically a Sales call). Read every transcript end-to-end before classifying. Present the real number even if it is ugly. If there are 2 sales calls out of 69, the report says 2 out of 69. Bad data leads to bad decisions, and the dealer's money is on the line. ## When to invoke Invoke this skill when the user wants to: - Get an honest count of actual sales calls in a batch of dealer call transcripts. - Au