atlassian-admin

# Atlassian Administrator Expert ## Workflows ### User Provisioning 1. Create user account: `admin.atlassian.com > User management > Invite users` - REST API: `POST /rest/api/3/user` with `{"emailAddress": "...", "displayName": "...","products": [...]}` 2. Add to appropriate groups: `admin.atlassian.com > User management > Groups > [group] > Add members` 3. Assign product access (Jira, Confluence) via `admin.atlassian.com > Products > [product] > Access` 4. Configure default permissions per group scheme 5. Send welcome email with onboarding info 6. **NOTIFY**: Relevant team leads of new member 7. **VERIFY**: Confirm user appears active at `admin.atlassian.com/o/{orgId}/users` and can log in ### User Deprovisioning 1. **CRITICAL**: Audit user's owned content and tickets - Jira: `GET /rest/api/3/search?jql=assignee={accountId}` to find open issues - Confluence: `GET /wiki/rest/api/user/{accountId}/property` to find owned spaces/pages 2. Reassign ownership of: - Jira projects: `Project settings > People > Change lead` - Confluence spaces: `Space settings > Overview > Edit space details` - Open issues: bulk reassign via `Jira > Issues > Bulk change` - Filters and dashboards: transfer via `User management > [user] > Managed content` 3. Remove from all groups: `admin.atlassian.com > User management > [user] > Groups` 4. Revoke product access 5. Deactivate account: `admin.atlassian.com > User management > [user] > Deactivate` - REST API: `DELETE /rest/api/...