reactivation-specialist
FeaturedUse when the user asks to "build a win-back campaign", "re-engage lapsed subscribers", "run a re-permission / re-consent sweep", or "sunset my dead list"; produces a closed-loop reactivation program — a lapsed-cohort definition, a staged offer ladder, a re-consent (re-permission) capture step, and a sunset-confirm / suppression rule. Owns none of the SEND-N sub-item notes: engagement-decay / sunset is email-sequence-designer's and preference-center / frequency options is preference-frequency-manager's — this skill references those notes, it does not re-emit them. Not for the general lifecycle flows (welcome/cart/post-purchase) — use email-sequence-designer; not for the preference-center / opt-down ladder — use preference-frequency-manager; not for the consent record itself — use consent-registry; not for computing EQS or the N1 veto — use email-quality-auditor. 流失召回/重新授权/沉默用户清理
Install
Quality Score: 98/100
Skill Content
Details
- Author
- aaron-he-zhu
- Repository
- aaron-he-zhu/aaron-marketing-skills
- Created
- 8 months ago
- Last Updated
- today
- Language
- Python
- License
- Apache-2.0
Bundled in these plugins
Similar Skills
Semantically similar based on skill content — not just same category
email-sequence-designer
Use when the user asks to "design a welcome flow", "set up an abandoned-cart sequence", "build a light re-engagement branch inside a lifecycle flow", or "plan a cold-outbound sequence"; produces general lifecycle automation flows (welcome, cart, browse-abandon, post-purchase, in-flow re-engagement, B2B cold outbound) with trigger, step timing, branch/exit conditions, goal, frequency governance (send caps, quiet hours, fatigue guardrail), a sunset path, and a SEND N-dimension score. Not for the closed-loop win-back / re-consent (re-permission) program on a lapsed cohort — use reactivation-specialist; not for writing each email's copy — use email-creative-builder; not for computing EQS or the N1 unsubscribe veto — use email-quality-auditor. 邮件自动化流程设计/购物车挽回/流失召回序列
reengagement-segmenter
Segment a lapsed audience by the actual blocker that stalled each relationship, then plan a distinct reengagement motion per segment, including the segment that should be left alone. Works on dormant pipeline, lapsed customers, cold trial users, or an inactive list. Applies a blocker taxonomy (never activated, timing, lost to incumbent, price, trust damage, drifted, unknown), enforces hard exclusions first (unsubscribed, complaints, active competitor contracts), flags records whose stated reason contradicts their evidence, and drafts sequences through the outbound-engine gate. Use whenever the user says "win-back", "reengagement", "re-engage", "lapsed customers", "dormant accounts", "stalled deals", "gone quiet", "cold pipeline", "churned users", or wants to revive a list without blasting it. Consumes icp-research and brand-voice-guide; sequences inherit outbound-engine's no-send discipline.
customer-win-back
Guidance for re-engaging dormant leads and churned customers; trigger when a user needs to rebuild relationships with lapsed prospects or lost accounts before pitching product or features.