design-refund-support-flowlisted
Install: claude install-skill SylphxAI/skills
# Design Refund and Support Flow
Do not silently rewrite spent consumables. Do not trade refunds for review deletion. Payment truth, access, and support action that disagree are the defect.
Open [refund support flow patterns](references/refund-support-flow-patterns.md) when entitlement consequence needs depth.
Use `build-payment-readiness` for the ledger. Use `resolve-customer-support-case` for one ticket.