agentic-ops-corelisted

# Agentic Ops Core Shared model for the `agentic-ops` cluster. Every spoke — comms, code-host, tracker, knowledge, billing, audit — runs the **same loop** over a different surface. Keep that loop and its vocabulary consistent here so no spoke claims state it didn't prove and no spoke widens a mutation silently. ## 1. The operator loop (this cluster's defining model) Operations are **read-before-write** and **prove-before-claim**. Every spoke walks the same five steps; only the surface changes: ``` Resolve surface ──> Read live state ──> Smallest reversible action ──> Prove it ──> Report exact status (which?) (inspect) (draft / narrow / no-op) (evidence) (one status word) ``` 1. **Resolve the exact surface.** Which mailbox/account, repo+branch, thread, tracker item, billing customer, or store. Ambiguity here is the #1 source of wrong actions. → every spoke opens with this. 2. **Read live state before mutating.** Inspect the thread, diff, ticket, invoice, or config *now* — never act from memory when the live surface is readable. → `terminal-ops`, `email-ops`, `automation-audit-ops`. 3. **Smallest reversible action first.** Default to **read-only / draft / no-op** unless a live send/push/refund/delete was explicitly requested. Restore self-serve before refunding; narrow the fix before a repo-wide pass. → `customer-billing-ops`, `terminal-ops`. 4. **Prove it.** Attach concrete evidence: a Sent-folder entry, the branch that moved upstream, the