autotasklisted

# Autotask PSA - Printing Press CLI ## Prerequisites: Install the CLI This skill drives the `autotask-cli` binary. **You must verify the CLI is installed before invoking any command from this skill.** If it is missing, install it first: 1. macOS / Linux: ```bash bash <(curl -fsSL https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/autotask/install.sh) ``` 2. Windows (PowerShell): ```powershell iwr -useb https://raw.githubusercontent.com/Servosity/msp-skills/main/skills/autotask/install.ps1 | iex ``` 3. Verify: `autotask-cli --version` 4. Ensure `~/.local/bin` (macOS / Linux) or `%LOCALAPPDATA%\Programs\msp-skills` (Windows) is on `$PATH`. The installer downloads the `autotask-cli` and `autotask-mcp` binaries into `~/.local/bin` (macOS / Linux) or `%LOCALAPPDATA%\Programs\msp-skills` (Windows). It does not register the skill with your agent and writes no MCP client config - see [mcp-install.md](./mcp-install.md) for that wire-up. If `--version` reports "command not found" after install, the runtime cannot see the binary directory on `$PATH`. Do not proceed with skill commands until verification succeeds. Autotask PSA CLI syncs your PSA into a local database and hides Autotask's non-standard query/paging mechanics behind clean list/search/get commands. Beyond CRUD, it ships service-desk intelligence - ticket-aging, workload, sla-breaches, triage - and money views like unbilled and contract-burn, all offline, scriptable, and agent-nat