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feedback-synthesislisted

Turn a pile of raw customer feedback into evidence-weighted themes that land in the discovery templates. Use when a PM has interview transcripts, support tickets, sales-call notes, app reviews, or survey free text and needs themes with counts, contradictions, and a so-what, rather than a word cloud or a quote reel.
RizwanZafaris/product-manager-OS · ★ 0 · Data & Documents · score 72
Install: claude install-skill RizwanZafaris/product-manager-OS
# Feedback Synthesis: from raw input to a theme a gate will accept Feedback synthesis usually fails in one of three ways. The loudest customer becomes a theme on their own. Quotes get grouped by topic instead of by the problem behind them, so "reporting" becomes a theme and tells nobody what to build. Or the output is a deck of quotes with no counts, so nobody can tell a pattern from an anecdote. This skill produces themes that carry their own evidence and survive a Gate 1 review. ## Files this skill drives - [../../templates/discovery/user-research-plan.md](../../templates/discovery/user-research-plan.md), section 6, where the themes land as rows - [../../templates/discovery/discovery-document.md](../../templates/discovery/discovery-document.md), sections 3 and 5, where the strongest theme becomes the stated pain and the success signal - [../../templates/discovery/personas.md](../../templates/discovery/personas.md) and [../../templates/discovery/journey-map.md](../../templates/discovery/journey-map.md) are not filled here. When the themes cluster by who the person is or where in the flow the pain lands, hand the themes and their evidence IDs to [../persona-builder/SKILL.md](../persona-builder/SKILL.md), which owns both files and enforces the rule that every persona attribute traces to an evidence note - Method background: [../../knowledge/torres-continuous-discovery.md](../../knowledge/torres-continuous-discovery.md) and [../../knowledge/jobs-to-be-done.md](../../knowledg