operations-frameworkslisted

# Operations frameworks — applied to airport operations Tasks 4, 5 and 6 are **40 of 100 marks**. Each is a framework application. The difference between a Pass and a Distinction on all three is the same difference: does the framework **drive a decision**, or does it just get described? ## The descriptive-application trap | Descriptive (Pass) | Critical (Distinction) | |---|---| | "A weighted factor model assigns weights to factors and scores options." | "Capital cost is weighted at only 0.10 because Dubai Airports has already committed USD 35bn to DWC; the marginal cost of acceleration is small against a sunk programme, so the factor that would dominate a greenfield decision is close to irrelevant here." | | "TQM is a holistic approach to quality." | "DXB's quality problem is variance at peak, not mean performance. TQM's continuous-improvement machinery addresses the mean; SPC on immigration queue times addresses the variance, which is what a 95-million-passenger throughput actually strains." | | "Capacity gap analysis compares demand to capacity." | "On the pre-COVID basis, demand crosses the 115m design capacity in 20xx; on the post-COVID basis it crosses in 20xx. The eight-year spread between those two dates, not the point estimate, is what the DWC transition timetable has to absorb." | **Test every framework paragraph:** if it were deleted, would any recommendation in the report change? If not, cut it and use the words elsewhere. ## Task 4 — the Weighted Factor Mode